About the Role: As a Field Care Supervisor, your role will involve overseeing and managing a team of mobile care assistants that deliver a mix of personal care and domestic services to our Homeowners, ensuring it is tailored to individual needs and preferences. You'll work closely with the Registered Care Manager, to promote the services we can provide to a high standard, whilst ensuring compliance, that promote dignity, privacy, and positive outcomes.
Responsibilities
* Support the Registered Care Manager to oversee our community care provision within a specific geographical region.
* Delivering an excellent service and encouraging Homeowner reviews and feedback.
* Ensure our care services are safe, effective, and of the highest quality whilst maintaining compliance.
* Collaborate with other teams including Care Compliance, Care Co-ordination and Care Performance to ensure best practice and update data within care administration systems.
* Manage a team of mobile care assistants ensuring they receive up to date training in line with CQC regulations, company policy and best practise. You will undertake staff reviews and regular spot checks to ensure a high quality of service is delivered.
* To attend homeowner meetings at our developments to discuss and promote the services we can offer.
* To cover care or support calls at short notice, if required.
Qualifications
* A minimum of 2 years supervisory care experience in a community, field based or home care setting.
* Must hold a minimum of a Level 2 qualification in Health and Social Care (or equivalent) or preferably hold a L3 or be willing to work towards it.
* Excellent understanding of the elderly care sector and independent living in later life.
* Strong communication, organizational, and problem-solving skills.
* Ability to work autonomously and as part of a team, with flexibility to work remotely or at a development office.
McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.
UK-based applicants only; sponsorship is not available.
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