Purpose of the Job Responsible for end-to-end control of all shipments coming into and out of Road freight depot in Wednesbury. Highly focused, operational and administrative role so attention to detail is essential.Job Description • Manifest daily export trailers and send related pre-advices • Scan all freight leaving the depot • Update collection and delivery status in a timely manner • Responsible for web bookings • Monitor, chase and process all POD’s ensuring timely updating of internal system. • Log and report outturn daily reports, cross referencing any discrepancies, completion of new job references, delivery notes and amending of job details within a 2-hour window • All related administrative activities in the Road freight department. • Contact hauliers to provide quotations for special collections/deliveries • Relay accurate details for each trailer to our internal customs team to allow them to create transit documents for each trailer. • To ensure that each driver has the correct transit documents to enable them to comply with customs regulations at each port. • Monitor and deal with transport queries by liaising with other depots • Checking that collections are clear and populating the planning sheet • Responsible for creation and issuing of run sheets detailing all collections and deliveries • Working with Warehouse and Transport teams to ensure smooth and efficient movement of all shipments • Customer Service - dealing with queries from customers, subcontractors and drivers and assist in their enquiries via face-to-face, phone and email, ensuring satisfactory and timely resolution • Data entry with attention to detail • Transport planning for same day collections • Adding accruals • Creating movements for subcontractors Job Requirements - Experience and Education • Experience in Road Freight operations and broad knowledge of regulations • Cargowise experience preferred • Excellent MS office skills: Word, Excel and Power Point • Good commands in professional emails writingLeadership BehaviorsBuilding Outstanding TeamsSetting a clear directionSimplificationCollaborate & break silosExecution & AccountabilityGrowth mindsetInnovationInclusionExternal focusSkillsFinancial AcumenAdaptabilityCommunication SkillsTeamworkTime Management Aramex International L. L. C. Life Assurance (available after 6 months of service) Flu Jab Voucher Occupational Health Services Monthly Employee Recognition Program Regular Social Activities Discretionary Bonus Scheme 25 Days Annual Leave, plus 8 Bank Holidays Special Shipping Rates Pension