Office Administrator 📍 Location: Caerphilly, South Wales 💰 Salary: £27,000 per annum 🏢 Office-based | Full-time | Permanent Be the backbone of a busy service team We're looking for a confident, organised, and detail-driven Office Administrator to join a small, friendly service department based in Caerphilly. If you enjoy variety, like keeping things running smoothly, and want to be the go-to person for getting things done-this role could be the perfect fit. This is what you'll be doing As an Office Administrator, you'll play a key role in supporting the day-to-day operations of a technical service team. Expect a hands-on role where no two days are quite the same. Be the first point of contact - manage incoming phone calls and customer enquiries with professionalism and a helpful approach. Coordinate daily operations - schedule call-outs, plan diaries, and keep everyone up to date. Handle essential admin - accurately log enquiries, jobs, and quotations using Excel or Google Sheets. Support service delivery - raise purchase orders, organise parts, issue invoices, and generate maintenance renewals. Maintain key records - track refrigerant usage, update registers, and assist with compliance admin (full training provided). This is what you'll bring to the team We're looking for someone who's proactive, reliable and enjoys working in a structured but busy environ...