Customer Delivery Driver - St Austell Daniels Ln Superstore
Join to apply for the Customer Delivery Driver - St Austell Daniels Ln Superstore role at Tesco.
Pay: Starts from £13.35 per hour, increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours each week, with the option to work fewer hours (minimum 12). Availability windows will be scheduled with 3‑week notice.
Availability Window
* Sunday: 18:00 – 23:30
* Thursday: 18:00 – 23:30
* Friday: 18:00 – 23:30
* Saturday: 18:00 – 23:30
Responsibilities
Delivering your part of our customer shopping trip by:
* Ensuring the van and trays I use are clean and kept tidy/organised.
* Leaving the back yard clean, tidy and clear of rubbish, picking up litter as I see it.
* Ensuring trays are washed as part of the tray wash process.
* Loading the van as required, checking the van for roadworthiness.
* Talking to the customer about any changes to their order, including short code items and substitutions, offering a refund for anything they are unhappy with.
* Taking care of products/deliveries as if they were my own.
* Explaining to the customer that they will not be charged any more for their substitutions.
* Delivering during the customers time slot.
* Calling the customer before arriving at their property if early.
* Calling the store/centre if running 30 or more minutes late.
Qualifications & Attributes
* Build relationships with colleagues to create team spirit.
* Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you."
* Acting quickly to respond to the changing needs of our customers and embracing change within my store.
* Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
* Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
* A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
What’s in it for you?
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* 10% off and 15% at payday weekends – save up to £2,000 a year with our Colleague Clubcard (plus an additional card to share with family)
* Free wellbeing services with a range of resources to support your mind, body, and life.
* Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%
* Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes.
* Uniform provided and policies to support you for all of life’s moments, big and small.
* Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About Tesco
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers – it means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. We are a place where everyone’s welcome.
We welcome flexible working. Talk to us about how we can support you throughout the application.
We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beer, wine, spirits, counters, bakery, and driving roles.
For more information about us please visit www.tescoplc.com.
#J-18808-Ljbffr