Overview
We operate a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
The job applications system will be down for routine maintenance Tuesday 10 February 2026.
We are looking to recruit a Mail Room & Scanning Officer to join our Corporate Mail Room within the Customer Services Team.
Responsibilities
* Deal with all incoming and outgoing post, and its effective recording and distribution.
* Provide clerical and administrative support within the Housing Benefit and Council Tax Sections.
* Be part of a team that is responsible for providing a prompt, fair and efficient service to the public in the administration and collection of Council Tax and Business Rates.
* Provide clerical support to the Customer Services Team.
Qualifications
* Is reliable.
* Is able to carry out tasks with accuracy and ability to demonstrate initiative.
* Has knowledge of and ability to use Microsoft Packages at or above basic/introductory level.
* Has the ability to communicate orally and in writing in both English and Welsh.
* Has experience of working in a ‘Mail Room’.
* Has knowledge of Council Services.
Benefits
In exchange for your skills and commitment, we will offer you a range of employee benefits including flexible hour’s scheme, competitive annual leave allowance and a generous pension contribution scheme. More information about our wide-range of employee benefits can be found here.
In addition, we are committed to developing our people and will not only provide support to enable you to quickly and confidently take ownership of this role’s key areas of responsibility but in addition, we are committed to supporting your development in order that you can progress your career with us.
Note: We reserve the right to extend the application closing date.
We are committed to safeguarding and protecting children and adults at risk. As part of this commitment, certain roles within our organisation require a Disclosure and Barring Service (DBS) check to assess the suitability of candidates. This role will require an Enhanced DBS check. Please note that the presence of previous convictions will not necessarily disqualify a candidate from consideration for this position. We assess each applicant on a case-by-case basis, and take into account the nature and relevance of any convictions in relation to the responsibilities of the role. Our goal is to create an inclusive and supportive work environment where all individuals are treated fairly and with respect. If you have any concerns or questions regarding this process, please feel free to contact us for clarification. Your privacy and dignity are of utmost importance to us throughout the recruitment process.
Where you\'ll work
Customer Contact & ICT
Our service has a range of responsibilities from providing advice and support to the residents of Ceredigion to providing corporate support via our ICT, reception and mailroom teams. Our service is responsible for the following functions:
* Civil Registration: Birth, deaths and marriages.
* Corporate Customer Services: Blue badge; Contact centre; Mailroom and scanning; Receptions.
* ICT and Information Management: Archives and modern records; ICT support;Infrastructure and security; Project and application support; Reprographics, Technical support, Software development.
* Library Services
Penmorfa is our most central office, it is where our Chief Executive and Councillors are based.
Aberaeron is a picture perfect harbour town and is one of Ceredigion\'s best loved holiday destinations with fashionable places to stay and eat.
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