Apply today to work as a Customer Service Advisor for our client's leading logistics company. Staffline is recruiting for Customer Service Advisors in Middleton, Manchester. Temporary to permanent opportunity! The rate of pay is £12.54 per hour. This is a full-time role, working 5 Week Rota 6 out of 7 days Monday to Saturday (Note Saturday = work from home) and hours of work are: - Wk1 - 07:00-15:00 - Wk2 - 08:00 - 16:00 - Wk3 - 09:00-17:00 - Wk4 - 10:00-18:00 - Wk5 - 11:00-19:00 Your Time at Work As a Customer Service Advisor your duties include: - To act as the first point of contact for all day to day queries from the pubs, answering all incoming calls in line with customer agreed KPI's. - Log information on calls received and maintain detailed and accurate records. - Investigate all queries received and respond within agreed SLA's. - Responding to all driver queries around service delivery. - Processing orders where required, ensuring a high level of attention to detail is maintained. Our Perfect Worker Our perfect Customer Service Advisor will have good listening skills, be able to identify and react to how customers are feeling in a positive manner. - Need to able to work at both locations, ideally be mobile with own vehicle. - Have experience within customer service or retail sectors. - Have good communication skills/spoken English and computer skills (Excel) Key Information and Benefits - Earn £12.54 per hour - Full-time - Free on-site car park - On-site canteen - Good transport links within the location - Career progression opportunities - Building relationships - Development programmes and plans available for all levels - Variety of reward and recognition programmes - Monthly discount vouchers - Excellent progression prospects Job Ref 1XPOTPGK About Staffline Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,000 people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.