Location: Coleshill, B46 1DT
Salary: £25,000 per annum plus benefits
Job Type: Full-Time, Permanent
Closing Date: 29 May 2026, 17:30
A Little About Davies Turner Group
Davies Turner PLC is a British based multimodal freight forwarder specialising in logistics, e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK, we manage freight from around the world by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 branches across the UK. Our turnover is more than £225 million and is rapidly growing with nearly 1,000 colleagues.
The Role
You will maintain the effective running of the company's international shipping and transport services, ensuring they run on time and in a cost‑effective manner, while building strong working partner relationships with a view to improving business volumes and support. As a central point of contact for partners, you will demonstrate a professional, helpful and positive manner whilst always maintaining a high standard of support and service, providing accurate and appropriate information at all times.
Key Responsibilities
* Arrange the transport of import/export shipments, ensuring all jobs are correctly shipped, processed and delivered to schedule, and that partner accounting is correctly and timely completed.
* Liaise with other offices, warehouses, departments and CRT teams to control the loading and receiving of shipments; arrange international shipping and transport documentation; monitor the progress of movements, resolve problems that could contribute to transit delays, and update Customer Relationship Teams with relevant information.
* Plan loads in the most cost‑effective manner, working with other branches and Local Planning Office and co‑loading where appropriate.
* Pass on potential shipper/import leads from partner‑controlled freight to the relevant branch CRT.
* Demonstrate knowledge and understanding of Customs regulations and Dangerous Goods rules, adhere to these procedures, and be capable of providing advice on these and specific country requirements both internally and for partner‑controlled freight where necessary.
* Provide accurate information to ensure trailer/container movements are quickly cleared for import/export in accordance with HMRC requirements.
* Administer jobs accurately and efficiently in accordance with the company's accounting procedures.
* Alert the Manager/Supervisor of any pending claims and collate information to process any claims promptly and professionally, in accordance with company procedures.
* Ensure that all documentation, records and systems are accurate and kept up to date.
* Prepare and present information for the Davies Turner management team as required.
You
* Previous office admin experience beneficial but not essential.
* Ability to prioritise.
* Adaptability to change.
* Excellent problem‑solving skills.
* Willingness to learn new skills.
* Excellent command of the English language.
In addition, you will also need the right to work in the UK – we are not able to sponsor work permits.
Benefits
* Up to 27 days holidays plus Bank Holidays.
* Life cover.
* Profit‑related pay.
* Defined contribution pension scheme.
* Discounted store/shopping benefit scheme.
* Private healthcare.
* Car parking.
* Employee Assistance Programme.
* Training opportunities.
* Working for a top Track 250 company as awarded by the Sunday Times.
* Some benefits are subject to a qualifying period.
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