Would you like the opportunity to work with some of the world’s largest brands?
DCS Group is the UK’s leading Distributor, Manufacturer and Exporter of Health Beauty and Household products. As the uniquely appointed representatives for Proctor & Gamble, Unilever, Kenvue, PZ Cussons, SC Johnson to name a few, DCS has unrivalled multi-channel insight and category expertise. Our latest exciting plans to develop and grow our new Food distribution business has seen major brands such as Whitworths and Danone joining forces with DCS.
DCS Group is passionate and proud about all that we do, the customers we serve and our people. Operating out of two amazing sites, we have the 26-acre Banbury Head Office and warehousing facilities as well as our new state of the art Health and Beauty manufacturing facility occupying 100,000 sq. ft based in Redditch.
As a family-owned business, we are very proud of our ethos, our people and 30 years of successive growth. We offer a very special opportunity of being able to join a welcoming, dynamic, fun place to work, and to work directly with the world’s biggest FMCG power brands.
We are currently looking to recruit a reliable and experienced Credit Controller to join us, full time, working 40 hours per week at our site in Banbury, Oxfordshire
Working as part of the credit control team, you will be monitoring debtors, keeping overdue balance to a minimum and assisting in the resolution of customer invoicing queries. You will be a key point of contact for the business on any debtor related queries or issues. You will be required to develop, maintain and improve relationships with internal and external stakeholders, whilst maximising cash collections and maintain minimal bad debt exposure.
As a Credit Controller, your duties will include:
1. Be a key point of contact for the business on any debtor related queries or issues.
2. Develop, maintain and improve relationships with internal and external stakeholders.
3. Monitoring of debtor accounts, flagging any consistent late payers, problem behaviours, missing information and pro-active collection of overdue balances.
4. Regular account reconciliations to ensure accuracy and swift identification & resolutions of queries/ongoing issues.
5. Ownership and full resolution of deducted amounts/debit notes/ customer claims.
6. Ensure timely delegation of any claims received directly to Credit Control admin for processing within SLA’s.
7. Identify & mitigate risk, highlighting any issues to Credit Control Manager.
8. Work with the business to drive process improvement relating to cash collection and query resolution – Functioning closely with account managers who own the client relationships.
What we are looking for in our ideal Credit Controller:
9. You will have credit control experience and a high level of numerical ability with intermediate Microsoft Excel knowledge, being able to complete v-lookups/pivot tables
10. You will be confident, highly organised and have excellent time management skills
11. You will strive to deliver excellent customer service and be a great communicator at all levels verbally and in writing
12. You will thrive working in a busy commercial office environment and enjoy working within a dedicated team
13. Experience of using Sage accountancy software and databases would be advantageous, but not essential.
14. English and Maths GCSE
Core benefits of working for DCS Group:
As a family business, we place a great deal of importance on the well-being and happiness of our staff and the benefits they can enjoy.
15. Life Cover
16. Pension
17. Medical Cash Plan
18. Cycle to Work Scheme
19. Well-being initiatives
20. Subsidised Cafe with free breakfast
21. Staff Shop
22. Social Events
There’s no place quite like DCS Group and we’re proud of that, which is all down to the people who work here. If you want to be part of our expanding company which offers exciting opportunities for career progression, we would love to hear from you!