IT Administrator (IT Support & Administration)
Location: Derry / Greysteel area (fully onsite)
Salary: High £20s - £30k (DOE)
Working Pattern: Monday-Friday, onsite
The Role
We are working with a well-established, multi-site organisation operating in an essential services / industrial environment. They are looking to hire an IT Administrator to support their Head Office and wider local sites.
This role is approximately 70% IT support and 30% administration / customer service, ideal for someone who enjoys being hands-on, visible, and the go-to person when technology issues arise.
This is not a developer or engineering role - it is a practical, first-line IT support position within a non-tech business.
Key Responsibilities
* Act as the first point of contact for day-to-day IT issues (laptops, printers, phones connectivity, user access)
* Set up new starters (equipment, logins, MFA, phones)
* Support telephony and VoIP systems
* Assist with meeting room / boardroom technology and office set-ups
* Liaise with external IT and software providers, resolving simple issues internally where possible
* Provide onsite support across local sites when required
* Support general administration and customer service tasks when IT demand is quieter
About You
* Proven experience in IT support / helpdesk / IT administration within a commercial environment
* Comfortable supporting non-technical users and senior stakeholders
* Strong troubleshooting mindset with a practical, solutions-focused approach
* Organised, reliable, and able to balance IT work with admin responsibilities
* Happy working in a fully onsite role
* Based locally or within an easy commute
Desirable (Not Essential)
* Experience with VoIP or telephony platforms
* Exposure to multi-site, industrial, retail, or logistics environments
* Experience supporting new office or site set-ups
What's on Offer
* Stable, long-term role within a well-established business
* Broad exposure across IT support, operations, and administration
* Supportive onsite environment with visible impact
* Salary in the high £20s to £30k, depending on experience
* 28 days annual leave (inclusive of bank holidays), with progression linked to service
To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Daire O'Connor at MCS Group:
📞 028 9693 5515
📩 d.oconnor@mcsgroup.jobs
Even if this position isn't right for you, MCS Group may have others that are. Visit our website for a view of all current opportunities.
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