IT Administrator (IT Support & Administration) Location: Derry / Greysteel area (fully onsite) Salary: High £20s - £30k (DOE) Working Pattern: Monday-Friday, onsite The Role We are working with a well-established, multi-site organisation operating in an essential services / industrial environment. They are looking to hire an IT Administrator to support their Head Office and wider local sites. This role is approximately 70% IT support and 30% administration / customer service, ideal for someone who enjoys being hands-on, visible, and the go-to person when technology issues arise. This is not a developer or engineering role - it is a practical, first-line IT support position within a non-tech business. Key Responsibilities Act as the first point of contact for day-to-day IT issues (laptops, printers, phones, connectivity, user access) Set up new starters (equipment, logins, MFA, phones) Support telephony and VoIP systems Assist with meeting room / boardroom technology and office set-ups Liaise with external IT and software providers, resolving simple issues internally where possible Provide onsite support across local sites when required Support general administration and customer service tasks when IT demand is quieter About You Proven experience in IT support / helpdesk / IT administration within a commercial environment Comfortable supporting non-technical users and senior stakeholders Strong troubleshooting mindset with a practical, solutions-focused approach Organised, reliable, and able to balance IT work with admin responsibilities Happy working in a fully onsite role Based locally or within an easy commute Desirable (Not Essential) Experience with VoIP or telephony platforms Exposure to multi-site, industrial, retail, or logistics environments Experience supporting new office or site set-ups What's on Offer Stable, long-term role within a well-established business Broad exposure across IT support, operations, and administration Supportive onsite environment with visible impact Salary in the high £20s to £30k, depending on experience 28 days annual leave (inclusive of bank holidays), with progression linked to service To speak in absolute confidence about this opportunity, please send an up-to-date CV via the link provided, or contact Daire O'Connor at MCS Group: ?? ?? Even if this position isn't right for you, MCS Group may have others that are. Visit our website for a view of all current opportunities.