Administrator - Temp to Perm
Location: Farnborough,
Contract Type: Temporary to Permanent
Hours: Full-time
We are seeking a proactive and well‑organised Service Administrator to support the smooth running of our service and repair operations. This is a great opportunity for someone who enjoys a varied workload, working within a friendly team, and providing excellent customer support. Full training will be provided on all internal processes and systems.
Key Responsibilities
* General administration: logging calls, responding to emails, and liaising with Service Managers
* Sending engineers\' monthly service records
* Updating and completing reactive jobs, including managing escalations
* Signing off service visits following Manager audits
* Monitoring and updating the Supplementary Test process
* Issuing the engineer call‑out rota
* Managing customer satisfaction forms and KPIs
* Reviewing and updating daily engineer time bookings
* Updating planned customer jobs and schedules
* Emailing service sheets to customers
* Sending daily updates to clients
Requirements
* Experience in service administration or a customer‑focused administrative role
* Proficiency in MS Office and confidence using customer portals
* Strong communication skills, both verbal and written
* Ability to prioritise workload and manage multiple tasks
* A team‑focused approach, with reliability and attention to detail
* A positive, enthusiastic attitude and willingness to learn
What We Offer
* Temp‑to‑perm opportunity
* Comprehensive training
* Supportive team environment
* Modern, well‑equipped office space
* A varied and engaging role with room to grow
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone\'s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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