Warranty & Travel Administrator Reports to: Head of Global Warranty & Aftersales Location:Poole About the RoleWe are looking for a highly organised and proactive Warranty & Travel Administrator to support our fast-paced Warranty team. This role combines global travel coordination with essential administrative and data support, ensuring smooth operations across field teams and internal stakeholders. Key Responsibilities Travel & Coordination Manage end-to-end travel bookings (flights, hotels, visas, transport) for field and office teams Ensure all travel complies with company policy and approved suppliers Prepare travel itineraries and approval documentation Maintain accurate records of travel documents (e.g. passports, driving licences) Keep the field team “Away List” up to date for payroll purposes Operational Support Provide cover for key Warranty Field Service functions when required Track and reconcile travel expenses and company credit card usage Maintain absence, holiday, and sickness records (Kronos) Administration & Reporting Manage and record PDI and Handover documentation across Salesforce, SAP, and internal databases Support Customer Satisfaction Index (CSI) reporting and communications Maintain Warranty and Quality KPI reports and presentations Analyse and monitor Salesforce warranty claims to support global dealer performance Assist with Dealer Service Bulletins (DSBs), communications, and tracking General Business Support Prepare professional documents, presentations, and communications Take and distribute meeting notes for dealer and internal meetings Maintain accurate filing systems (digital and physical) Provide support for customer and distributor visits Deliver general administrative support across the department Skills & Experience Strong organisational and multitasking skills in a fast-paced environment Excellent written and spoken English High attention to detail with strong numerical ability Advanced IT skills (Microsoft Office, Salesforce, SAP, Kronos or similar systems) Ability to work independently and use initiative Experience in travel coordination or administrative roles preferred Key Attributes Proactive and solution-focused Highly organised with strong attention to detail Professional and confident communicator Flexible and able to respond to urgent or changing priorities Additional Information This role requires discretion when handling confidential data Flexibility in working hours may occasionally be required to support global teams A professional and well-maintained working environment is essential This is a temporary role for approx 6 months and could lead to a permanent position. Fully office based in Poole, parking on site £16.50 - £18.00 an hour - circa £30,000/£32,000 What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4799019