Job Description
General Manager - Leisure Hospitality Venue
Bournemouth
£40 to £45k per annum + Performance Bonuses
Full-Time, 45 hours per week (including evenings and weekends)
Are you a dynamic leader with a hands-on approach and a passion for operations? Do you thrive in a fast-paced, customer-focused environment? We're looking for a General Manager to take charge of a high-energy leisure venue in Bournemouth.
This is an exciting opportunity for someone with strong operational experience who can lead from the front, energise a team, and consistently deliver outstanding customer service. If you love working with people, solving problems on the ground, and driving performance, this role is for you.
What You’ll Be Doing:
1. Taking full ownership of site operations, ensuring everything runs safely, efficiently, and profitably
2. Leading, training, and developing a junior team to deliver best-in-class customer experiences
3. Managing budgets, stock, staffing, and financial reporting with precision and integrity
4. Driving local marketing, outreach, and upselling to boost footfall and revenue
5. Maintaining high standards in health & safety, compliance, and facility upkeep
6. Being visible a...