Overview
Wolverhampton
Our client helps people who have migrated to this country with support, advice and guidance. They are looking for a full-time, permanent Support and Integration Officer, 37.5 hours per week.
Salary and Benefits
* Salary of £26,521 per annum
* 25 days annual leave, plus bank holidays
* Pension
* Flexible working
* Employee Recognition Programme
* Training and development opportunities
* Employee Assistance Programme
* Social gatherings and staff retreats
* A fully stocked staffroom
This is a rewarding opportunity for a compassionate individual with a background in supporting refugees or asylum seekers to join our client’s dedicated organisation. You will have the chance to make a lasting impact by supporting service users to build stability, achieve independence, and create brighter futures, in a warm and welcoming environment that values collaboration, empathy, and mutual support.
What Youll Be Doing
As a Support and Integration Officer, you will deliver high-quality support and guidance to help service users successfully resettle and integrate into their new communities. Taking ownership of your caseload, you will conduct pre-tenancy assessments and create personalised support plans to address the diverse needs of service users. You will provide practical advice on areas such as housing, health, education, and employment. Alongside one-to-one work, you will build connections with local organisations, facilitate group activities, and ensure that individuals are able to access wider opportunities and services available to them.
* Make referrals to relevant departments and partner agencies
* Maintain accurate case records and files to a high standard
* Participate fully in team meetings, training, supervision, and other staff activities
* Organise house meetings and carry out property and community visits
What Our Client Is Looking For
To be considered as a Support and Integration Officer, you will need:
* Experience of working with asylum seekers or refugees
* Experience of providing advice and guidance, advocacy and culturally sensitive support
* Experience and knowledge of working with people with complex/multiple support needs
* The ability to effectively assess, manage and continuously review needs and risks
* The ability to maintain accurate records and manage a caseload
* Confident IT skills, including Microsoft Outlook, Excel, Word and PowerPoint
* Strong verbal and written communication skills
* A full, valid driving licence and access to a vehicle
Due to the nature of this post, an enhanced DBS check will be undertaken for successful applicants, but only with their prior consent. The closing date for this role is 1st October 2025.
Other organisations may call this role Refugee Support Officer, Integration Support Officer, Caseworker, Housing and Employment Support Worker, or Community Support Officer.
Equal opportunities are an important part of how our client operates. They value diversity and are committed to providing equal employment opportunities for all employees and applicants.
To apply, please use the application button. This vacancy is being advertised for the client; it is not a Webrecruit position.
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