Job Title: Housekeeping Floor Supervisor – 5★ Luxury Hotel
Location: Mayfair
Salary: Competitive + Service Charge/Tronc
Job Type: Full-time, Permanent
A prestigious 5-star hotel in Central London is seeking an experienced Floor Supervisor to join its housekeeping team. This is an excellent opportunity for a hospitality professional with a strong background in luxury hotel environments who takes pride in delivering exceptional standards.
Key Responsibilities
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Supervise the daily operations of the housekeeping team across assigned guest floors
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Inspect guest rooms, corridors, and service areas to ensure 5-star cleanliness and presentation standards are consistently achieved
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Support, guide, and motivate Room Attendants to maintain the highest service levels
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Report and follow up on maintenance issues to ensure timely resolution
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Ensure all housekeeping procedures, brand standards, and health & safety regulations are followed
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Assist with training and mentoring new team members
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Work closely with other hotel departments to ensure smooth daily operations and an exceptional guest experience
Requirements
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Previous experience as a Floor Supervisor or Senior Housekeeping role within a 5★ hotel is essential
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Strong attention to detail and commitment to maintaining luxury standards
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Excellent organisational and leadership skills
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Good communication skills and a strong team-oriented approach
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Ability to work in a fast-paced luxury hospitality environment
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Must be fully flexible, including weekends and holidays
What’s on Offer
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Full-time, permanent contract
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Competitive salary plus service charge/tronc
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Opportunity to work within a luxury 5-star hotel environment
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Long-term career progression within luxury hospitality
If you have experience working in a 5-star hotel environment and are passionate about maintaining exceptional housekeeping standards, we would love to hear from you