Location: Wrexham Schedule: Monday - Thursday: 08:00 - 17:00 Friday: 08:00 - 16:15 Salary: £24,000 - £26,000 Permanent Role We are looking for a Senior Sales Administrator to join a friendly family business based in Wrexham. This is a varied role at the heart of a small but successful team, where you'll handle everything from sales and customer service to stock and despatch planning. Key Responsibilities: Sales & Customer Service - dealing with trade and retail customers over the phone, email and occasionally face-to-face, providing product and delivery quotations, handling complaints, and resolving account issues. Sales Performance - using your sales experience and confidence to close sales over the phone. Order Processing - managing sales orders, including contract and account review, as well as processing returns and supplier orders. Stock & Despatch - planning despatches to both individuals and large companies, supporting stock control and replenishment, and assisting with order despatch. Systems & Records - keeping CRM up to date, maintaining accurate order progress, and understanding bills of material (essential). Additional Duties - General administration.Requirements: Strong customer service skills and a proven sales track record Warehouse and stock experience are essential (Knowledge of shipping goods abroad will be advantageous) Organisational skills and the initiative to solve problems independently Good ...