Office Administrator / Compliance Officer An opening exists within an established office seeking an experienced driven Secretary/Office Administrator to support the bustling Lettings and Sales Departments, with a flare for the role. The successful Office Administrator/Compliance Officer will have a proven track record in an office environment and have at least1 Years Experience in the same or a similarrole This is a 6 month contract with potential extension based on 6 month performance review. Whilst providing exceptional levels of customer service at all times, Office Administrator responsibilities include: Diary management Preparing client letters/market reports Responding to enquiries via telephone and email Preparing property particulars Managing uploads onto property websites/portals/social media Preparing and printing direct marketing materials and mail merges Sending clients marketing terms and conditions and ensuring receipt of client ID and associated documents/compliance Liaison with book keepers Lettings/Sales file constructions Liaising with tenants, letting agents, contractors, our internal team as well as external clients (landlords & investors) on a daily basis Maintaining client databases Client satisfaction surveys and testimonials Legislation compliance (including requirements of Property Ombudsman) Stationary management Supplier liaison (photographers, floorplans, stationery, leafleteers) Interaction via the social media for the company, scheduling regular posts A wide range of other duties as required by the team Managing the companys social media accounts Performance Criteria The Office Administrator role requires the successful demonstration of the following attributes: Excellent MS Office skills Meticulous attention to detail Accurate grammar Self motivated and positive attitude Confident and friendly telephone manner Punctual time keeping Ability to self manage tasks and time Flexibility and adaptability This is a customer-facing role both on the telephone and face-to-face where it will be required to juggle a number of tasks at one time. Opportunities may arise from time to time for commissions to be earned on certain projects.