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Conference & events co-ordinator

Derby
Compass
Posted: 8 August
Offer description

Conference & Events Co-Ordinator - Eastwood Hall, Nottingham | Full-Time / Permanent

Due to a team re-structure, we are recruiting a dedicated Conference & Events Coordinator to help ensure the smooth running of the venue on a full-time basis.

As a Conference & Events Co-ordinator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards employees who go beyond the plate.

We ensure you're rewarded for your hard work with a comprehensive benefits package including:

* Exclusive travel discounts with TUI, Expedia, Booking.com, and more
* Discounts on groceries at Tesco, Sainsbury's, Morrisons, and others
* Access to a Digital GP and wider healthcare benefits
* Up to 44% off cinema tickets
* Regular discount emails
* Cash rewards on spending across various brands
* Free wellness, mindfulness, and exercise classes
* Share discounts with friends and family
* Contributory pension scheme
* Career development programs

Eastwood Hall offers spaces to meet, sleep, and celebrate, hosting leisure breaks, weddings, conferences, and business events in a welcoming environment.

Part of The Venues Collection, a division of Compass Group UK & Ireland, the market leader in contract catering & support services.

Your key responsibilities will include:

* Manage bookings and coordinate information for operational handover
* Provide high-level customer care, handling inquiries efficiently
* Ensure smooth sales office operations with professional service
* Research past and present companies proactively
* Handle high volume of inquiries promptly
* Be flexible and dedicated to all sales inquiries
* Experience with Opera S&C is preferred but not essential

Our ideal Conference, Weddings & Events Co-ordinator will:

* Be passionate about customer service and hospitality
* Have knowledge of events and sports
* Possess strong communication, organizational, and administrative skills
* Be confident, assertive, calm, and able to work under pressure
* Multitask effectively and deliver customer solutions
* Handle customer feedback and complaints diplomatically
* Be humorous, self-motivated, and motivating to others
* Have a passion for quality and service delivery
* Maintain a positive attitude and be a strong ambassador for the business

Join us at The Venues Collection to grow your career with competitive pay, great perks, and learning opportunities. Our venues feature stylish spaces, historic and contemporary, across the UK, delivering exceptional experiences and hospitality.

At Compass Group UK&I, we value diversity and are committed to creating an inclusive environment where everyone can thrive, be themselves, and reach their full potential.

Job Reference: com/0108/94201001/52753993/SU #VenuesCollection

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