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Insurance bookings advisor

Liverpool (Merseyside)
Automotive Repair Systems
Bookings advisor
Posted: 4 June
Offer description

We are the UKs largest Independent supplier of SMART Automotive Repair Services.
Operating from the Group’s Headquarters on the outskirts of Orpington, Kent, our centralised team, consists of an accounts department, purchasing department, bookings team, and is complemented by the sales & marketing department. Each team member and department head is tasked with clear goals and objectives creating a highly motivated dynamic team of people focused on supporting and understanding our customers' needs.
NEW: Service Advisor/ Bookings Co-ordinator - Go SMART Repair Ltd - Liverpool
We are now looking to recruit a permanent/full-time bookings co-ordinator to join us at the Regional Bookings Centre for our rapidly expanding sister company, Go SMART Repair Ltd in Liverpool, L3 3BU.
The ideal candidate will have worked within a busy office or bodyshop or automotive dealership environment previously and will be expected to carry out the following duties:
* Entering our Retail Insurance Customers' Vehicle SMART repair bookings on our internal IT Computer System (Big Change). Full hands on training will provided.
* Liaising with our customers on the telephone and our SMART Repair Technicians on the telephone.
* Updating the system when repairs have been confirmed with our retail customers and synchronising with our technicians' online diaries.
* Dealing with incoming calls and email enquiries.
* Making outgoing calls.
Microsoft Office experience is essential, also attention to detail. Good geographical knowledge of the UK - particularly, North-West, Midlands, South-East, South Coast.
Salary:Up to £25,000.00 per annum, depending on experience
Hours: 8.00 am to 4.30 pm Monday to Friday.
Microsoft Office experience is essential.
In the first instance, if this opportunity may be of interest, then please forward your CV to us and we will contact you directly to offer more details about this newly created opportunity.
We look forward to hearing from you

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