Job Description
My client is seeking a detail-oriented and proactive individual to support the processing of student care assistance applications and adjustments. The role includes:
Processing New Applications
* Receive applications online.
* Assess applicants’ eligibility for student care assistance, Start-Up Grant, and holiday charges, and process applications for supervisor approval.
* Communicate with applicants or care operators to request or verify specific information when necessary.
* Enter application information into internal systems.
* Recommend approval or rejection based on assessment.
* Submit applications for final approval.
Adjustments to Existing Subsidies
* Process withdrawal applications and refunds of subsidies.
* Handle appeals for higher subsidies or attendance rate waivers.
* Perform other ad-hoc duties as required.
Skills & Competencies Required
* Ability to understand and apply guidelines, workflows, and standard operating procedures when processing applications.
* Confident in using IT systems and processes.
* Proficient in Microsoft Word and Excel.
* Strong attention to detail and diligence.
* Able to multi-task and manage time effectively in a fast-paced environment.
* Good problem-solving and interpersonal skills to communicate with applicants, operators, parents, and relevant parties.
* Capable of working independently and collaboratively as a team player to deliver prompt service.
Contract Duration: 1 Year
We regret to inform that only shortlisted candidates will be notified.
Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275
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