Head of Planning & Scheduling
Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
£90,000 - £100,000 plus 20% bonus, car allowance and benefits
Permanent
Can be based out of their London or Liverpool office on a hybrid basis
One of my clients, an established and rapidly growing Utilities company, are hiring a Head of Planning & Scheduling to lead the build-out of a central planning and scheduling function. This is a very senior level role, where you will work closely with the CIO to drive measurable improvements in productivity and service performance
The role
* Lead the move from locally-run planning to a standardised, centralised operating model
* Partner with operations and a wider digital transformation programme
* Embed optimisation-led planning and scheduling to improve schedule stability and utilisation
Key responsibilities
* Build and lead a central planning & scheduling team
* Define SOPs, playbooks, governance and role clarity
* Create a capacity planning framework (demand forecasting, skill-mix, resourcing inputs)
* Own 4-6 week forward planning (backlog shaping, work readiness, volume smoothing)
* Govern D+1 scheduling (cut-offs, freeze windows, change control, quality)
* Codify 'local knowledge' into structured constraints (access rules, estate rules, client needs)
* Drive continuous improvement (territory design, constraint tuning, job duration's, workflows)
* Track and deliver benefits: reduced travel, improved productivity, better schedule accuracy
What we're looking for
* Senior leadership experience in planning/scheduling within field service (this is ESSENTIAL)
* Proven track record implementing new operating models (not just BAU management)
* Experience with scheduling optimisation tools (IFS PSO highly xsngvjr desirable or FLS)
* Strong analytical capability (workforce/capacity modelling; trade-offs and decision-making)
* Confident change leader who can influence operational stakeholders
Nice to have
* Experience supporting digital transformation / process automation
* Multi-region workforce planning and demand forecasting experience
You'll be encouraged to grow at every career stage in the direction that interests you with amazing support and training plus a tailored career progression plan
Please apply using the link or get in touch on / email me on r.long @