Job Title: Production Manager Location: Rackheath, Norwich Employment Type: Full-Time Reports To: Managing Director Company Overview We are a dynamic and expanding manufacturer of high-quality washroom panelling systems, serving commercial markets across the UK. Our mission is to drive consistent project delivery through proven methodology to ensure completion on time, on budget, and snag free. We operate with a values-driven culture that defines how we work and grow together: • Appreciative • Dedicated • Expeditious • Positive • Trustworthy Role Summary As Production Manager, you will lead the transformation of our factory operations during a critical growth phase. This is a hands-on leadership role focused on developing systems, building a high-performing team, and ensuring our production aligns with our mission of delivering projects on time, on budget, and snag free. Key Responsibilities; Operational Leadership • Oversee daily factory operations including CNC processing, assembly, packaging, and dispatch • Optimise material usage, storage, and handling to reduce waste and improve efficiency • Manage goods-in and goods-out processes to ensure accurate inventory and timely deliveries Coordinate and manage outsourced production activities, ensuring alignment with internal standards and schedules Process Development • Lead the development of key operational systems including capacity planning, labour management, assembly workflow optimisation, and quality control procedures • Implement strategic packaging solutions to enhance on-site installation efficiency People Management • Supervise and mentor production staff, fostering a culture of appreciation, dedication, and positivity • Manage staffing levels, shift planning, and training to meet production goals • Support HR functions including recruitment, performance reviews, and team development Quality and Safety • Develop and maintain quality control standards across all production stages • Ensure compliance with health and safety regulations and promote a safe working environment • Oversee machinery maintenance schedules and coordinate repairs as needed Budget Management • Develop and manage the production department’s budget, ensuring alignment with overall company financial goals • Monitor and control operational costs including labour, materials, and outsourced services • Identify cost-saving opportunities through process improvements and supplier negotiations • Collaborate with finance and procurement teams to forecast expenditures and track budget performance • Ensure all production activities contribute to delivering projects on time and within budget Strategic Contribution • Assist in development of products and services to meet company goals. • Provide input into long-term production strategy and capital investment planning Requirements; Essential • Proven experience in a production management role, ideally with joinery and assembly related activity. • Strong understanding of assembly processes, and lean manufacturing principles • Demonstrated ability to lead teams and implement process improvements • Excellent organisational and problem-solving skills • Hands-on approach with a willingness to work on the shop floor Desirable • Experience with washroom systems or similar modular products • IOSH or NEBOSH certification or equivalent health and safety training What We Offer • Opportunity to shape and grow a production department from the ground up • Supportive leadership and a collaborative working environment • Career development opportunities as the company expands • Competitive salary and benefits package including free lunches. • A values-driven culture where appreciation, dedication, speed, positivity, and trust are central to how we work