£36,636 rising to £39,906 pro rata
Part Time, Fixed Term - Professional Ser
Oxford Brookes University is distinctive in nature. We are a modern and forward thinking institution rooted in, and connected to a city with a rich history of culture and learning. We are a globally recognised University focused on providing high-quality teaching, delivering impactful research and an excellent student experience. Our vision is simple: "shape tomorrow through our unique blend of the modern and the traditional, by embracing diversity, seeking out the new and excelling in education and research."
Our people are at the heart of the University - our excellence in teaching, research and knowledge exchange depends on the engagement, capability and wellbeing of our people. We strive to create and encourage an environment where people have the opportunity to develop, progress and thrive.
In acknowledgment of our commitment to gender equality and progression, we proudly hold the Athena SWAN Bronze award, a testament to our unwavering dedication to creating an inclusive and equitable environment for all. Join us at Oxford Brookes University, where every step forward is a leap toward a brighter tomorrow.
The Role
An opportunity for a part time (0.5 fte), fixed term (up to an year) role has arisen within our Student Support Coordinator team in the Faculty of Health, Science and Technology. Applications are invited for the successful candidate to join an active and innovative team working to support students through a confidential and non-judgmental service.
The Faculty is home to seven Schools providing specialist and interdisciplinary teaching, research and knowledge transfer across a breadth of undergraduate and postgraduate programmes, including a number of international partnerships, and spanning a wide range of disciplines including but not limited to Architecture, Engineering and Computing.
You will:
* Act as a first point of contact to provide advice, guidance and support to students on the process of applying for exceptional circumstances and providing follow-up support when the outcome is received.
* Provide advice and guidance to students on relevant systems such as our Virtual Learning Environment system.
* Advise and support students with highly sensitive issues and manage confidential information in accordance with data protection legislation.
* Support collaborative working across the University, in particular with Wellbeing and Student Central to support students' needs.
* Advise students on the University regulations and programme rules.
* Work collaboratively with Student Support Coordinators across the university.
* Participate in relevant Faculty committees and working groups as appropriate including Faculty and Subject Committee meetings.
* Maintain accurate records of student interactions. Prepare ad hoc reports for evaluating the operation of the Student Support Coordinator activities in order to identify trends and student demands.
You should have:
* An undergraduate degree or equivalent qualification or substantial relevant work experience in a post with similar, general support/advice duties.
* Demonstrable relevant experience and appropriate skills.
* Excellent organizational, communication and customer service skills.
* Demonstrable IT skills with the ability to use software packages appropriate to an office environment.
For internal staff, the role can be offered as a secondment opportunity. If you are keen to apply to the role as secondment then please speak to your line manager.
Oxford Brookes University offers, amongst others, the following benefits:
As an Oxford Brookes employee, you will enjoy a total of a minimum of 25 days holiday, rising with your service, plus 8 Bank Holidays and additional University concessionary Days (approx 5 per year).
We encourage and support hybrid working where the role allows and ensure that you have the necessary equipment to allow you to work flexibly.
We have an extremely competitive Local Government pension scheme with a 19.2% Employer contribution rate, as well as providing all staff with financial education, a comprehensive employee assistance helpline.
We prioritise the well-being of our employees—both physically and mentally, as well as financially. That's why we provide a diverse and comprehensive benefits package to support our team.
In addition, all employees have access to:
* Discounted rates for the University sports & gym facilities
* Brookes on-site Nursery.
* Discounted travel options
* TOTUM card discount scheme
* Relocation scheme (for moves over 30 miles)
* Training and development opportunities
* Connected community - Brookes have a wide variety of staff networks which instil a sense of community offering employees a space for support, guidance and friendship making it a vibrant and inclusive place to work.
How to apply
As part of the application process, all applicants are required to complete our online application form by clicking on the "Apply for Job" button below. All parts of the application form should be completed and in the section of the form called "Supporting Documents", applicants must upload their CV and a Cover Letter to show how they meet the person specification.
Equality, diversity and inclusion
At Oxford Brookes, inclusivity is one of our five guiding principles: we take positive steps to create an environment in which we celebrate, value and provide equal opportunity to all. We are committed to recruiting from the widest possible pool and welcome applications from all suitably qualified candidates who embrace our values, regardless of their background.
As a Disability Confident Employer we guarantee to interview any disabled applicant who meets the essential selection criteria.
Closing Date :
19-Oct-2025
Vacancy ID :
184925
Faculty or Directorate :
DT - Administration and Support Services
Location :
Gipsy Lane Site, Headington Campus
For more information :
pdteam-
Posted on :
03-Oct-2025