Overview
We’re looking for an organised and proactive Property Management Officer to oversee a portfolio of properties across the private rented sector and council‑managed accommodation. You will be responsible for managing tenancies, maintaining property standards and working closely with tenants to ensure homes are safe, well‑managed and fit for purpose. This role plays a vital part in helping the Council meet its housing duties and widen the range of quality housing options available within the Borough.
Responsibilities
Managing tenancies, maintaining property standards and ensuring compliance with housing legislation; balancing commercial realities with meeting housing need; performing property inspections, managing rent and payments, and maintaining accurate records and databases; building relationships with landlords and tenants; reporting on housing law, tenancy agreements and welfare benefits; contributing to service delivery and customer care.
Qualifications
* Experience managing properties or tenancies in a local authority, landlord or letting agency setting.
* Good understanding of housing legislation and standards.
* Experience carrying out property inspections, managing rent, payments and maintaining accurate records and databases.
* Strong customer service skills, proactive approach to problem‑solving, ability to balance commercial realities.
* Knowledge of homelessness and housing law, the private rented sector, tenancy agreements and welfare benefits.
* Strong communication, negotiation and report‑writing skills.
* Organised, flexible, self‑motivated, able to work independently and as part of a team, commercially minded.
* Full driving licence required.
Benefits
* Competitive salaries and a fantastic leave package – starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day.
* Flexible working and career progression.
* Local Government Pension Scheme.
* Staff discounts and salary sacrifice perks.
* Free parking and confidential wellbeing support.
* Hybrid working model to support work‑life balance.
Everyone belongs, every voice matters.
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