Job Description
TECHNICAL SERVICE SUPERVISOR
* Location: Central London
* £26.00 per hour via Umbrella
* 40 hours per week Mon - Fri
Reporting to the Facilities Operations Manager, supervising a team of 5 mobile Technical Services Coordinators to provide effective technical fabric and portering support across the portfolio.
The Technical Services Supervisor will be responsible for providing supervision of an effective and technical support of the day-to-day facilities operations, by providing an efficient and effective support service to properties across the corporate estate. Taking a proactive and coordinated approach to ensure the general upkeep, appearance and compliance of properties are maintained to a good standard. Reporting to the Facilities Workplace Operations Manager they will work closely with helpdesk, the Portfolio Facilities Managers and Workplace Support Services teams always ensuring they reflect the values and standards.
Key results:
Supervisory responsibility:
* Supervise the Technical Coordinator's, providing feedback and reporting on activities.
* Delegating tasks and managing workflow to your team, ensuring cover is in place across sites based on workload and staff availability.
* Training new team members across the team as required.
* Reviewing performance and providing support to team members.
* Ensuring KPIS for team are met and reporting is completed on time.
* Managing relationships with contractors, colleagues and FM and Workplace colleagues
Areas of Operation:
* Ensuring/undertaking minor items of repair and maintenance to the fabric of the buildings and minor repair of fixtures and fittings.
* Responsible for ensuring/ undertaking basic planned preventative maintenance on site, including but not limited to proactive and reactive work.
* Ensuring/ completing compliance PPMS including PAT testing, water testing etc.
* Follow a proactive schedule of painting and decoration to ensure a good level of presentation across the portfolio.
* Perform landscaping tasks to the external building to ensure upkeep is in line with presentation standards.
* Raise orders for out-of-scope works
You will have:
* A full driving licence as this role requires driving a company van.
* A Solid understanding of basic maintenance and handyman type fabric works and repairs.
* Supervisory experience within an FM environment.
* Strong customer service focused background with a clear understanding of the corporate environment.
* Experience of working in a similar role, supporting a property portfolio within an Operations team
* A good understanding of health and Safety legislation and statutory regulations and approved codes of practice (ACOP); Fire, Legionella, Asbestos, Gas, Electricity etc
* IOSH Managing Safely or equivalent (desirable).
* Statutory Building Compliance Courses I.e. C&G Legionella Awareness training