Repairs Manager
Livingston | 36 hrs (Mon-Fri) | 3-month temp (potential to be extended or made permanent)
£48, - £54, DOE
We're seeking an experienced Repairs Manager to lead a high-performing reactive repairs service within a social housing environment. This is a key leadership role focused on delivering safe, compliant, and customer-focused maintenance services while driving continuous improvement.
As Repairs Manager, you'll take ownership of the reactive repairs and maintenance service, leading a team and working collaboratively across the organisation to deliver efficient, cost-effective, and high-quality outcomes for residents.
You'll be a key decision-maker, influencing operational and strategic direction, while ensuring performance, safety, and customer satisfaction remain at the heart of everything you do.
Key Responsibilities
1. Lead and manage the reactive repairs service, ensuring timely and cost-effective delivery
2. Line manage and develop the team to achieve performance targets and KPIs
3. Oversee contractor performance, budgets, and compliance
4. Monitor service performance (e.g. response times, first-time fix, costs)
5. Provide technical expertise on building maintenance and compliance
6. Manage complex repairs issues, risk, and escalated complaints
7. Ensure accurate reporting, governance, and audit readiness
About You
8. Proven experience in housing/property repairs management
9. Strong knowledge of building maintenance, compliance, and legislation
10. Experience managing teams, budgets, and contractors
11. Excellent communication and stakeholder management skills
12. Strong IT skills and experience with reporting systems
Additional Info
13. Full driving licence and access to a vehicle required
14. Travel across sites and occasional lone working
️ Why Join?
This is your opportunity to make a real impact in the social housing sector, helping to improve homes, communities, and customer experiences, while working within a supportive and values-driven organisation.