As an ICT Engineer at Westmorland and Furness Council, you will play a crucial role in providing 2nd line ICT Support for all aspects of our ICT Infrastructure and Systems. As part of the operations team, this role will provide 2nd line technical support services to all ICT end users within the Council covering on premise and cloud environments. In this dynamic role, you will have the opportunity to implement best practices in ICT support and operations, develop and maintain strong relationships with various teams, and drive continuous improvement initiatives to enhance service delivery. Your experience and technical skills will be vital in aligning our ICT Support with the strategic goals of Westmorland and Furness Council, ultimately contributing to the effective operation of our community services. Join us in a collaborative environment where your technical skills and innovative ideas will make a tangible impact. If you are ready to take on a rewarding challenge and help us elevate our ICT services, we encourage you to apply! Who we are looking for… Westmorland and Furness Council are looking for a skilled ICT Engineer to join the operations team who provide 1st and 2nd line technical support for all ICT end users within the Council. In this pivotal role, you will ensure the delivery of high-quality 2nd line ICT support across the organisation and drive continuous improvement initiatives. If you thrive in a fast-paced environment and have a track record of enhancing business efficiency and high quality user experience, through the delivery of customer focused support, then we want to hear from you! Join us in making a positive impact on our community by delivering innovative technology solutions. Apply now to become an integral part of our team! What can we offer you! Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk) Would you like to find out more? For further information about this role, such as responsibilities and essential criteria please view the below attachments: Post Specification Role Profile If you have any queries about this role or would like an informal chat about this opportunity, then please contact Ben Wright at Ben.Wright@westmorlandandfurness.gov.uk. Application and Interview information Closing date: 7th September 2025 To apply please click the Apply Now link below.