IT Technician – 6 Month FTC
Location: Small Dole, West Sussex
Salary: £31,000 – £35,000 per annum (DOE)
Contract: Fixed-Term Contract – 6 months | Full-Time
About the Role
Talented People are recruiting on behalf of a civil engineering and construction organisation for an experienced IT Technician to join their internal IT function on a 6-month FTC. The role will provide first and second line support across office and site environments.
Key Responsibilities
* Provide day-to-day IT support across hardware, software and user tickets.
* Diagnose and resolve issues independently, escalating when required.
* Deliver professional, customer-focused support in person and remotely.
* Build, configure and deploy Windows laptops using approved images.
* Support Android mobile devices via the company MDM system.
* Maintain accurate asset registers, inventories and IT documentation.
* Support onboarding and offboarding processes including access setup.
* Maintain local office IT including printers, AV equipment and entry systems.
* Assist with procurement and improvement of helpdesk processes.
* Support temporary site office IT setups including connectivity solutions.
* Travel to sites or offices approximately once per month.
* Ensure compliance with IT security, access and audit requirements.
Skills & Experience Required
* Previous experience in a 1st or 2nd line IT support role.
* Good understanding of networking, IP addressing and connectivity.
* Strong problem-solving skills with the ability to work independently.
* Experience with Windows, Microsoft 365, Android devices and MDM.
* Confident producing documentation, guides and configuration notes.
* Strong customer service and communication skills.
Additional Requirements
* Full UK driving licence and access to a vehicle (business use insured).
* Comfortable lifting equipment and assisting with desk and office setups.
* Office-based with occasional remote working and flexible hours when required