Overview
In this role Salesforce isn't just a system — it's the backbone of how customers experience the business.
What's in it for you
* Up to £90,000 basic salary
* Hybrid working model
* 25 days holiday
* Company pension
* Wider benefits package
* Ongoing training and development
* The opportunity to shape and own a key customer platform
What you'll be doing as Salesforce Product Manager
* Own and evolve the Salesforce Service Cloud product roadmap
* Work with stakeholders across customer service, operations and digital teams to understand priorities
* Translate business and user needs into clear features and delivery backlogs
* Define user stories, acceptance criteria and priorities to maximise customer value
* Collaborate with delivery teams and third‑party partners to ensure high‑quality outcomes
* Use data, insight and feedback to drive continuous platform improvement
* Maintain product documentation, release notes and adoption materials
* Support the rollout and adoption of new Salesforce functionality
* Coach and mentor Salesforce administrators and platform users
What you'll bring to the team as Salesforce Product Manager
* Proven experience as a Product Manager or Product Owner
* Strong hands‑on experience with Salesforce Service Cloud
* Experience working in customer‑focused environments
* Ability to translate complex requirements into clear, prioritised outcomes
* Strong stakeholder engagement and communication skills
* A product‑led, outcome‑focused mindset
* Experience working with cross‑functional teams and delivery partners
To apply for this role as Salesforce Product Manager, please click apply online and upload an updated copy of your CV.
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