Full Time – 8.00am – 4.00pm – Peterborough
Are you a dynamic and experienced leader ready to take ownership of Estate Services across a diverse housing portfolio? Join Cross Keys Homes as our Estate Services Manager and lead a high-performing team delivering exceptional standards, value for money, and a customer-focused approach.
About the Role
As Estate Services Manager, you will oversee the delivery and reporting of estate services and operations, including cleaning, grounds maintenance, garden support, and damp and mould cleaning. You'll manage a £2 million annual budget and lead a team including Senior Estate Rangers, and a Cleaning Team Manager.
You'll be responsible for:
* Managing the £1m Grounds Maintenance contract and other estate service contracts.
* Ensuring compliance with health and safety, waste management, and landlord obligations.
* Leading estate inspections, communal area upkeep, and fire door compliance.
* Using systems like Keystone, MCM, and Power BI to monitor performance and drive improvements.
* Representing the department at internal and external stakeholder meetings.
What We're Looking For
We're seeking someone with:
* Proven experience in line management, contract oversight, and budget control.
* Strong knowledge of health and safety legislation (e.g. Health and Safety at Work Act 1974).
* Excellent communication, IT, and reporting skills.
* Ability to lead teams and deliver high-quality services in a fast-paced environment.
Essential Qualifications & Requirements
* GCSEs in Maths and English (or equivalent).
* IOSH, COSHH or equivalent health and safety training.
* Full UK driving licence and access to a suitably insured vehicle.
* Willingness to undertake a Basic DBS check.
If you're ready to lead with purpose and make a real impact in our communities, we'd love to hear from you
We reserve the right to close this advert early if sufficient interest is received. Apply today to avoid missing out.
The full job description is available below
No agencies please.
A commercial business with a social heart, our vision is to create opportunities that change lives through our drive, expertise, resources and passion.
Our dynamic approach has made us one of the region's leading providers of affordable homes for rent and sale. Developing new homes across Cambridgeshire and Peterborough, and the surrounding area, we're committed to increasing the supply of affordable homes in the communities where they are needed most. Agility and innovation are central to our approach to adapting to change, and we'll continue to grow our business in today's fast-paced operating environment.
There's more to building communities than building houses. In addition to providing quality homes and delivering excellent landlord services, we also provide care at home and at our two extra care communities in Peterborough as well as around the clock support through our LifeLine personal alarm service. Our community investment programme sees us working with specialist partners to bring a range of employment, wellbeing and family-friendly services to the heart of our communities, with a rapidly expanding digital support offer too.
You can find out more about us and the services we offer our residents on the CKH website.
Members of the National Housing Federation, PlaceShapers, Homes for Cambridgeshire and Peterborough, the CBI and BuildEast.