Receptionist (Professional Services)
Full Time | Lichfield
Salary £26,000 to £29,000 (depending on experience)
Hours: Monday to Friday, 9:00am to 5:30pm
Enhanced holidays
We are recruiting an experienced, confident Receptionist to join a busy professional services office in Lichfield.
This is a front-facing role and would suit someone who already understands the pace, professionalism, and responsibility that comes with working on reception within a legal, accountancy, medical, financial, or similar professional environment.
You will be the first point of contact for clients and visitors, providing a warm, calm, and highly professional welcome, while also supporting the wider office with day-to-day reception and administrative duties.
This is not a junior or entry-level position. The successful candidate must be comfortable handling a high-footfall reception, managing competing priorities, and dealing confidently with a wide range of clients, including private individuals and commercial visitors.
Key Receptionist responsibilities
Acting as first point of contact for all visitors and callers
Greeting clients professionally and ensuring they are looked after during their visit
Managing incoming calls and enquiries (in person, phone and email)
Booking and coordinating meeting rooms and client appointments
Handling incoming and outgoing post, scanning and basic document administration
Supporting the smooth day-to-day running of the office, including liaising with the Office Manager and ordering supplies when required
Remaining calm and organised when dealing with unannounced visitors and multiple internal requests
Working closely with colleagues across the office to ensure reception is always covered
About you
Previous experience in a professional services reception role is strongly preferred (legal, accountancy, medical, financial services or similar)
Confident, polished, and personable, with the ability to put clients at ease
Used to working in a busy, client-facing environment where priorities can change quickly
Comfortable handling sensitive situations with professionalism and discretion
Strong organisational skills and able to juggle multiple requests at once
Competent with Microsoft Office (Outlook, Word, Excel)
Reliable, presentable, and able to work independently while being part of a collaborative office team
This role would suit someone with presence and maturity who enjoys being the “face of the business” and thrives in a professional office environment.
Salary is £26,000 to £29,000 depending on experience, with enhanced holidays and a supportive, team-based culture.
If you’re an experienced professional services receptionist looking for a stable, full-time role in Lichfield, we’d love to hear from you.
Receptionist
INDH