Overview
At DHU Healthcare, we know that every great patient journey begins with a friendly face and a reassuring voice. We\'re seeking a dedicated Receptionist to join our team at Danetre Community Hospital, where you\'ll play a vital role in supporting patients and colleagues while being part of a caring and professional NHS service.
Location: Danetre Community Hospital
Salary: DHU Band 2.0, £23,875 per annum (pro rata)
Working Pattern: Average over 6 weeks = 46.02 hours / 7.67 hours per week
Week 1 - Monday 7:45pm - 11:59pm; Thursday 7:45pm - 11:59pm; Friday 7:45pm - 11:59pm
Week 2 - Monday 7:45pm - 11:59pm; Saturday 1:00pm - 5:59pm; Sunday 7:45am - 12:59pm
Week 3 - Thursday 7:45pm - 11:59pm; Friday 7:45pm - 11:59pm; Sunday 6:00pm - 11:59pm
Week 4 & Week 5 - No shifts
Week 6 - Thursday 7:45pm - 11:59pm
Your Role
As a Receptionist, you\'ll be the welcoming face of our service—supporting patients, ensuring smooth communication, and keeping operations running seamlessly. Your typical day will include:
* Greeting and managing patients with warmth and professionalism
* Handling calls and transferring them to the right people
* Supporting with appointment queries and comfort calls
* Managing requests for home visits following practice protocols
What We're Looking For
* Strong administration skills
* Accuracy and attention to detail
* Self-motivation and initiative
* Ability to prioritise and meet deadlines
* Experience in healthcare is desirable, but not essential
Benefits
Generous annual leave entitlement: Standard 25 days + 8 bank holidays, increasing with service up to 33 days + 8 bank holidays. Pro Rata/ Per Annum
Employee Benefits: As part of DHU Healthcare, you can enjoy a host of benefits to enhance your wellbeing, including:
* Health Cash Plan: After six months with us, 24/7 GP access for you and your family, plus a free Level 1 Health Cash Plan covering dental, optical, and therapy costs
* Access to the DHU Hub: Discounts, wellbeing resources, a health portal, and enhanced Employee Assistance Programme
* NHS Pension Scheme: Secure your future with the NHS pension
* Car Lease Scheme: Salary sacrifice on a brand-new hybrid or electric car
* Cycle to Work Scheme: Salary-sacrificed bike, interest-free
* Enhanced Maternity/Paternity Leave: Enhanced leave supported by Family Friendly policy
* Referral Programme: Earn rewards for referring colleagues
* Birthday Leave Guarantee: Optional birthday leave, at your discretion
* Free Parking: Free parking at most sites
We welcome applications from all individuals, reflecting the diversity of the communities we serve, and we strive to create an inclusive environment. For more information about our Equity, Diversity and Inclusion pledge, please review our page.
We are proud to be a forces-friendly organisation and support Veterans, Service Leavers, Reservists, Cadet Force Adult Volunteers, and military spouses/partners.
#J-18808-Ljbffr