Customer assistant - hospitality - newcastle

All the details

Working Pattern

Monday 12:30-19:00
Friday 12:30-19:00
Saturday 14:00-18:00

Join our team in the M&S Cafe - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You will be a brand ambassador, making great food and drink recommendations while ensuring the cafe operates smoothly, even during the busiest periods.

• You will be digitally confident and use our tools to take and fulfill orders fast, keeping customers moving and satisfied.
• Maintain impeccable food safety standards while juggling orders and queues.
• Fast and relentless focus on delivering quality under pressure while delivering five-star service.
• Support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
• Adapt quickly, working where needed with pace.

Are you ready for it? Take Your Marks and apply today.