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Customer service administrator

Portree
Permanent
Hays Business Support
Customer service administrator
Posted: 6 June
Offer description

Your new company You will be working in the heart of Portree for a large organisation servicing the local community of Skye & Kyle. The role of Customer Service Administrator provides key support to the team and to customers. This role is permanent; hours are flexible from 25 to 35 per week, from Monday to Friday. Your new role In this role, you will work as part of a small office team to be the first point of customer contacting the office via phone, email or in person. You will deal with queries, sales and orders. This role will see you deal with incoming calls, respond to emails and work as part of a team to serve customers. In this role you will provide administrative support and use software such as Excel, Word & Outlook. You will enter data into trackers and spreadsheets to help with stock control, order processing and dispatch. You will also process card payments and deal with a centrally based accounts team. You will also provide general assistance in the depot office and do ad-hoc tasks to support the team. What you'll need to succeed This role will require you to have excellent communication skills and an ability to work as part of a small team. Full systems training will be provided, but a basic level of IT skills would be preferred. You must be confident on the phone and work with a good level of accuracy. This role would suit someone living locally in the Portree area as it is offering a permanent contract - plea...

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