Location: Bognor Regis office (Hybrid)
Maternity Cover: 14 months
About the role:
Reporting into the Book Royalty Operations Senior Manager this role is office based, although a hybrid schedule is available if required. You will be assigned to the Bognor Regis Office and will manage a fully engaged and integrated out-sourced team, supported by a Senior Specialist and an Operations Co-ordinator who will report into this role, both also working from the Bognor Regis office. The Global Book Royalties Operations Manager will be an integral member of this team, assuming responsibility over the management of all global Book Royalties processes ensuring all workflows are processed on time and accurately, follow audit guidelines where required. They will also create a Management support group with the out-sourced Team Manager to deliver a united approach in all workflows. Areas of focus include, but are not limited to, oversight of contract and author set ups. Management and scheduling of numerous payment runs over the year and offering advice on complex queries working, initially with the office based team and then independently. The Royalty Team also help manage relationships with Authors and Editorial colleagues at all times. Scheduling and administration skills are at the forefront of this role but a comfort working in a Finance based department is important.
How you will make an impact:
1. Leading the team to keep all activity on schedule using Team chat boxes to communicate with the out-sourced team.
2. Attending weekly phone based team meetings for the different off-shore teams that we manage.
3. Supporting the work areas which are co-ordinated by your direct reports and ensuring delivery hits the agreed deadline
4. Encouraging creative thinking from those around you, along with a calm and controlled approach to problem solving towards an agreed solution.
What we look for:
5. Ability to schedule and monitor time management for all colleagues.
6. Complex query solving and well delivered explanations to Authors or Editorial colleagues
7. Eye for detail when reviewing documents delivered for approval for required correction work
8. Comfort in delivering training and document workflow updates to team members
9. High level communication skills in working with colleagues, both verbal and written
About Wiley:
We are in one of the most dynamic periods in our history as technology, globalism and economic diversity create far-reaching changes in the world. As a learning business, Wiley makes meaningful contributions to research discovery and lifelong learning by helping organizations achieve their goals and people achieve success from education through their career. We may have been founded over two centuries ago, but our secret to success remains the same: change with the times and adapt to meet the ever-evolving needs of our customers. The company’s headquarters are located in Hoboken, New Jersey, with operations in the U.S., Europe, Asia, Australia, and Canada.
Wiley is an equal opportunity/affirmative action employer. We evaluate qualified applicants and treat all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or based on any individual’s status in any group or class protected by applicable federal, state or local laws.
When applying, please attach your resume/CV to be considered.
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