Salesforce Application Administrator
Hybrid working - Leicester
An opportunity for an experienced Salesforce Administrator to lead the rollout, configuration, and ongoing management of Salesforce as a core business system. This role will drive digital enablement, support operational efficiency, and ensure Salesforce becomes a fully embedded, high-value platform across multiple teams.
Key Responsibilities
* Lead the deployment, configuration, and optimisation of Salesforce across the organisation.
* Set up objects, workflows, validation rules, permissions, and approval processes.
* Oversee data migration, data quality, and system integrity.
* Act as the primary administrator, ensuring stability, security, and day-to-day performance.
* Manage users, roles, and access in line with governance requirements.
* Handle change requests, troubleshoot issues, and maintain documentation.
* Work with stakeholders to understand needs and translate them into scalable Salesforce solutions.
* Provide training and support to drive adoption and data accuracy.
* Identify and deliver continuous improvements, automation, and efficiency gains.
* Support integrations with other business systems and develop meaningful dashboards and reports.
* Ensure all configurations and data practices meet compliance, GDPR, and security standards.
Candidate Profile
Qualifications
* Salesforce Certified Administrator (essential).
* Additional certifications (e.g., Advanced Admin, Platform App Builder) welcomed.
* Degree or equivalent experience in Information Systems, Business, or similar.
Experience
* 3–5 years’ experience deploying and managing Salesforce in a complex environment.
* Strong track record of delivering effective CRM solutions.
* Experience supporting sales, marketing, or customer lifecycle teams.
* Knowledge of integrations, automation tools, and data governance best practice.
* Experience in regulated or values-led environments (e.g., education, care, health) beneficial.