About The Role
WPS has an exciting opportunity for a technically strong Account Manager to lead and develop operational delivery for a key client in Saffron Walden. You will provide operational leadership, technical management, commercial oversight, and exceptional service standards across a diverse environment.
Key Responsibilities
* Lead, motivate and inspire the Wates FM team to deliver firstclass hard M&E and fabric service provision
* Provide visible leadership and build strong partnerships with key client stakeholders
* Ensure full compliance with statutory, quality, safety, environmental and Wates standards, promoting a Zero Harm culture
* Drive commercial best practice, managing budgets, P&L performance and ensuring contractual KPIs/SLAs are met
* Manage external specialists and suppliers to ensure performance, reporting accuracy and value for money
* Lead change management initiatives and present confidently to senior management, clients and internal teams
Qualifications
* Experience in a similar FM or transferable environment, ideally managing multidiverse technical teams
* Recognised technical qualification and IOSH (or equivalent)
* Strong financial and commercial acumen with proven P&L management experience
* Excellent interpersonal, communication and problem-solving skills
* Ability to build strong client relationships and lead teams through change
* Confidence in presenting complex information to senior stakeholders
Benefits
* Competitive salary
* Travel costs covered to any Wates sites (HMRC advisory rates apply)
* Outstanding learning and development opportunities
* Industryleading family leave policies (26 weeks fully paid maternity, 8 weeks fully paid paternity)
Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually; we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.
To learn more about the checks included in this process, please read the National Security Vetting policies.
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