Office Administrator
An excellent opportunity for an Office Administrator to support finance, customer service, and office administration functions within a busy team. You will handle data entry, customer queries, order processing, and documentation while ensuring efficient business operations.
If you’ve also worked in the following roles, we’d also like to hear from you: Business Administrator, Administrative Assistant, Customer Service Administrator, Office Coordinator, Office Assistant, Administrator, Admin Officer, Admin Assistant, Customer Service Administrator
SALARY: Up to £12.71 per hour + Benefits
LOCATION: Macclesfield, Cheshire, North West England – Fully Office Based
JOB TYPE: Full-Time, Permanent
JOB OVERVIEW
We have a fantastic new job opportunity for an Office Administrator to join a growing finance and administration team in a fast‑paced office environment.
As an Office Administrator you will support key business functions including customer service, order processing, and administrative coordination, ensuring accuracy and efficiency across all tasks.
The Office Administrator will work closely with internal teams and external customers, managing queries, maintaining records, and contributing to process improvements.
This role is ideal for someone organised, detail‑oriented, and confident using MS Office and CRM systems within a professional office setting.
DUTIES
* Customer Communication: Respond to customer queries promptly via email, phone, and digital platforms
* Order Processing: Manage orders from purchase order through to invoicing and completion
* Quote Handling: Prepare and update quotations in collaboration with internal departments
* Data Entry: Accurately input and maintain records within internal systems and databases
* Documentation Management: Organise and maintain files including orders, invoices, and communications
* Customer Account Setup: Assist with creating new customer accounts and verifying details
* Progress Tracking: Monitor order status and ensure timely completion and invoicing
* Administrative Support: Provide general office support including inbox management and coordination tasks
* Process Improvement: Identify opportunities to improve efficiency and customer experience
CANDIDATE REQUIREMENTS
* Previous experience in administration, office support, or customer service roles
* Strong organisational and time management skills with the ability to prioritise tasks
* Excellent attention to detail when handling data, invoices, and documentation
* Confident communication skills across phone, email, and digital platforms
* Competent in Microsoft Office 365 including Word, Excel, and Outlook
* Ability to work independently and take responsibility for completing tasks
* Experience with CRM systems or database management is advantageous
* A proactive approach with willingness to learn and adapt in a dynamic environment
BENEFITS
* Employee Mentoring Programme
* Company Events
* Free Onsite Parking
* Free Gym Membership
* Modern Open Plan Office
* Health and Wellbeing Cash Plan
* Company Pension
* Total Holiday Package of 31 Days
* Employer‑Sponsored Office Attire
* Early Friday Finishes
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P14554
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