Luggage Porter
Park Hyatt Park Hyatt London River Thames GB - ENG - LondonGuest Service OperationsHourly/Entry Level EmployeeFull-timeReq ID: LON005958Local
Summary
Luggage Porter
About Park Hyatt London River Thames
Opening 2024, Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite.With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel will boast exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, nail salon, spa rooms and indoor pool.
Duties and responsibilities related to theLuggage Porter
1. Warmly welcome guests upon arrival, offering a friendly and hospitable greeting.
2. Transport guests' luggage from the point of arrival (e.g., car, taxi) to the front desk, and subsequently to their rooms. Assist with luggage during check-out and departure as well.
3. Escort guests to their rooms, explaining the room features and hotel amenities as necessary.
4. Safely store and retrieve luggage as needed, ensuring proper tagging and documentation for easy identification.
5. Communicate effectively with front desk staff to ensure a smooth check-in and check-out process for guests.
About you
Previous experience in a similar role within the luxury segment is preferred.Excellent customer service skills, attentiveness, and the ability to handle a variety of tasks efficiently and professionally.
Benefits of the Concierge role include
6. 12 complimentary nights a year across Hyatt Hotels worldwide
7. Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
8. Business attire laundered complimentary
9. Headspace membership and access to our Employee Assistance Programme
10. 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
11. Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps : Apply today for thisLuggage Porterrole and start your journey with Hyatt Hotels!