The Role:
We are seeking an experienced, highly organised, proactive Exams Manager to lead and manage the examinations function across our Havering 6th Form, Ardleigh Green and Rainham Construction & Engineering Sites. This is a fantastic opportunity for a motivated individual to play a key role in delivering an outstanding exams service that supports student achievement and upholds the highest standards of compliance.
Working under the direction of the Group Head of Exams, you will be responsible for overseeing the effective administration, planning and delivery of all external examinations. You will lead a team of dedicated exams staff, ensuring smooth coordination and adherence to awarding body regulations, JCQ guidelines, and college policies.
Key Responsibilities:
* Lead, manage, and support a team of exams staff across multiple college sites.
* Ensure the efficient planning, organisation, and delivery of examinations in line with awarding body regulations.
* Maintain compliance with JCQ and internal policies, safeguarding examination integrity at all times.
* Oversee key exam periods including entries, timetabling, rooming, invigilation, results, and post-results services.
* Collaborate with a wide range of stakeholders including curriculum staff, estates teams, and senior managers to ensure a smooth whole-college approach to exams.
* Advise curriculum teams on regulations, entries, results processes, and malpractice procedures.
* Uphold a culture of continuous improvement and high standards within the Exams team.
What We’re Looking For
* Extensive experience in exam administration or education operations, ideally in a Further Education environment.
* Proven leadership and people management skills.
* Excellent organisational skills with the ability to prioritise under pressure.
* Strong attention to detail and understanding of data protection and compliance requirements.
* A collaborative communicator, able to work effectively with a variety of stakeholders.
* Excellent communicator, with the ability to convey complex information clearly and confidently to a range of stakeholders, including staff, students, and external awarding bodies.
What we offer:
Pension: New City College provides a career average pension scheme for all staff. Support staff fall under the Local Government Pension Scheme
Accessibility: All college sites are easily accessible for wheelchair users and via public transport (bus, DLR, or tube).
On-Site Facilities: Free access to on-site gym facilities at some campuses and on-site cafes serving subsidised food and drinks.
Staff Development: Five CPD (Continuing Professional Development) days per year, with access to industry-standard facilities and a collaborative working environment. Leading to opportunities for career advancement and professional development in a supportive setting.
Financial Perks: Interest-free loans for annual travel season tickets. Health cash plan (reimbursement for dental, optical, and therapy treatments) and a completely confidential Employee assistance program.
Discounts: Save money on day-to-day expenses, shopping, dining out, DIY, and travel.
Technology Access: Office 365 and Adobe Suite available for personal devices.
About New City College:
New City College is proud to be an Ofsted Outstanding college, the largest in England to receive this top rating. With campuses across east London, south-west Essex, and two language schools, we are a sector leader in further education.
Joining NCC means becoming part of a forward-thinking, collaborative team committed to delivering high-quality education and skills that benefit our students and communities. We offer industry-standard facilities, expert staff, and strong partnerships with leading organisations. Our focus on future-ready skills and technology ensures students are well-prepared for higher education or employment, and employers trust us for staff training and development.
Following the merger of seven colleges, NCC has become one of the UK’s most influential FE providers, offering sixth form education, adult learning, apprenticeships, ESOL, EFL and SEND. With a turnover of £130 million, 20,000 students and 1,800 staff, we are a major force in the sector.
We are proud of our inclusive, diverse community and have a zero-tolerance approach to racism and discrimination. As we look ahead, we remain committed to investing in our people and resources to provide an excellent, supportive learning environment that meets the needs of both students and employers.
We are committed to building a workforce that reflects the diversity of the communities we serve and actively welcome applications from candidates from Black, Asian and Minority Ethnic backgrounds. This does not prevent any other candidate with or without a protective characteristic from applying for our jobs.
As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an Enhanced DBS check, along with a check of the Children’s Barred List if engaged in regulated activity. Any offers of appointment may be withdrawn if these checks prove unsatisfactory. Self-disclosure will be required as part of the recruitment process. Failure to make a full disclosure or to provide sight of your DBS certificate may result in the withdrawal of your offer of employment. The College's DBS policy on the recruitment of ex-offenders is available upon request.