Job Description
Join Our Team as a Supporter Care Coordinator!\n\nAre you passionate about delivering exceptional supporter care? Do you want to make a real difference for unpaid carers across the UK? If so, we have the perfect opportunity for you!\n\nWhy This Role Matters:\n As a Supporter Care Coordinator (Stewardship), you'll play a pivotal role in shaping a best-in-class supporter experience.
You will be the heartbeat of our donor stewardship programme, ensuring our supporters feel valued and appreciated\n\nLocation: Southwark, London (Just a 4-minute walk from Southwark train station)\nContract: Temporary for three months, has the opportunity of going permanent\nPay: £14.84ph\nWorking Hours: 21 hours per week, Tuesday, Wednesday and Thursday\nHybrid/remote/onsite: Fully onsite initiallyYour Responsibilities Will Include:\n\nLeading the delivery of high-quality thank-you communications.\nCollaborating with the Supporter Care Coordinator (Data) to manage and accurately enter donor information.\nCreating and maintaining processes for efficient gift recording and thanking.\nEngaging with supporters through phone, email, and post in a friendly and transparent manner.\nManaging the fundraiser inquiries inbox and supporting challenge event fundraisers. What We're Looking For:\n\nExperience in high-quality donor or customer care.\nExcellent communication skills, both written and verbal.\nIT competence and proficiency in data entry.\nAttention to detail and strong numeracy skills.\nA proactive approach to creating and improving processes.\nA good understanding of data protection best practises.Join us in creating a brighter future for carers across the UK!\n\nAdecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply.
Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco.
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