Job Introduction
RETAIL ASSISTANT
Location: RAF Odiham, Hook, Hampshire
Rate of Pay: £ per hour + Sodexo Benefits
Shift Pattern: Monday – Thursday –
About the Role
We are looking for an enthusiastic and reliable Retail Assistant / General Assistant to join our dynamic team. This is an exciting opportunity for someone who takes pride in delivering excellent customer service, maintaining high standards of cleanliness, and ensuring a smooth and efficient operation within our kitchen and front-of-house areas.
You’ll play a vital role in supporting daily service—whether it’s preparing and serving food and drinks, maintaining hygiene standards, or assisting with deliveries and stock rotation.
Key Responsibilities
* Maintain full knowledge of all areas and duties within your role.
* Complete all required documentation accurately and promptly.
* Ensure all kitchen and service areas are kept clean and tidy, following the ‘clean as you go’ policy.
* Assist with deliveries, including checking, storing, and rotating stock to ensure no out-of-date items remain on shelves.
* Work effectively both independently and as part of a team, adapting to the needs of the business.
* Comply with all stock, key, and building security procedures.
* Take care of all resources, including equipment, materials, uniform, and PPE—reporting faults or losses promptly.
* Adhere to health and safety and food hygiene standards at all times.
* Participate in team meetings, briefings, and performance reviews to support your ongoing professional development.
* Provide exceptional customer service when preparing and serving food, making coffee, pulling pints, handling cash, and ensuring all guests have a positive experience.
* Undertake any other reasonable duties as required by management.
Person Specification
* Customer Focus: Proven track record of delivering excellent customer service.
* Health & Safety Awareness: Basic understanding of health, safety, and hygiene standards.
* Attention to Detail: Ability to maintain high standards of cleanliness and presentation.
* Communication Skills: Strong verbal and written communication skills.
* Teamwork: A positive, flexible, and proactive attitude with the ability to work well under pressure.
What We Offer
* A supportive and friendly working environment.
* Ongoing training and opportunities for professional development.
* Staff discounts and benefits (where applicable).
* On-the-job training with experienced professionals
* Career development opportunities within Sodexo
* A friendly and supportive work environment
* Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
* Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
* Career Growth – Apprenticeships, learning tools, and development opportunities.
* Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.
If you’re passionate about great service, teamwork, and keeping things running smoothly behind the scenes, we’d love to hear from you.
Attached documents
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