Description:
We are looking for a dynamic, commercially astute professional to become a vital part of our Marine Facultative team at Marsh Re in Norwich. This hybrid position offers the flexibility of working three days in our Norwich office and 2 days from home, with the opportunity to travel to London.
As an Account Manager, you will provide exceptional support to our brokers, clients and markets, fostering strong relationships. You will report to the Account Management Lead and work closely with both brokers and internal teams to service a book of global marine reinsurance business.
We will count on you to:
1. Assist brokers in preparing renewal and new business submissions to insurers.
2. Draft technical documentation, including slips, endorsements and evidence of cover, ensuring compliance with Marsh Re processes and quality standards.
3. Build and maintain strong relationships with service teams (invoicing, claims, and credit control) within Marsh Re UK and globally to ensure clients receive best-in-class service.
4. Provide proactive support to brokers by coordinating placement activities and ensuring key quality and process targets are met.
5. Maintain the highest standards of quality and excellence in service delivery to clients, markets, and colleagues
6. Oversee the complete account management process for your portfolio of accounts, from initial quote through to premium payment and mid-term endorsements
7. Take ownership of query resolution, coordinating with reinsurers, clients, and internal teams to address queries or requests in partnership with brokers
What you need to have:
8. Proven experience in a technical role within an insurance broker or insurance company.
9. Excellent organisational skills with the ability to prioritise workload effectively.
10. A strong client and quality focus.
11. Strong problem-solving abilities.
12. Knowledge and experience of London insurance markets and/or insurance broking.
13. Exceptional attention to detail and accuracy.
14. Highly numerate with strong analytical skills.
What makes you stand out:
15. An understanding of London market practice, MRC slip production and regulatory requirements.
16. Technical knowledge and experience in marine insurance and/or facultative reinsurance.
17. The ability to build, manage and develop effective relationships.
18. A self-starter attitude with a proactive, flexible approach to challenges.
Why join our team:
19. We are dedicated to your professional growth, offering career development opportunities, engaging work, and supportive leadership.
20. Our vibrant and inclusive culture fosters collaboration with talented colleagues to create innovative solutions that positively impact our clients and communities.
21. Our scale provides a wide range of career opportunities, along with competitive benefits and rewards.
22. By joining the Marsh Re, you will work alongside one of the most experienced facultative reinsurance teams in the industry.
Join us at Marsh Re and be part of a team that values excellence, collaboration, and growth!
At Guy Carpenter, a Marsh business, you can be your best. We work on challenges that matter with colleagues who help bring out our best. Our uniquely collaborative environment will empower you to focus on your personal and professional success, learning from top specialists in the (re)insurance industry and leading you towards a rewarding and impactful career.Guy Carpenter is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Guy Carpenter, visit guycarp.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.