Operations Manager / Cardiff / £40,000 to £50,000 Per Annum + Bonus Structure
Boilerhut Ltd is a growing heating and renewable energy business based in Cardiff. Due to continued expansion, we are looking for an experienced Operations Manager to take ownership of our day-to-day operations and support the next phase of growth.
This is a key, office-based role responsible for managing installation delivery, coordinating teams, and ensuring our customers receive a consistently high level of service. You will be central to how the business runs, working closely with management, engineers, and office staff.
Key Responsibilities of the Operations Manager role:
* Manage and support installers and the operations team
* Plan and schedule installations, engineers, and materials
* Coordinate suppliers and ensure jobs are fully prepared
* Liaise with customers to ensure clear communication and expectations
* Monitor workflows, performance, and operational efficiency
* Review timesheets and support basic payroll and purchasing
* Resolve day-to-day operational issues quickly and professionally
* Maintain high standards of customer service and compliance
Required Skills and Experience:
1. Proven experience in an Operations Management or similar role
2. Strong people management and organisational ...