Job summary
An exciting opportunity has arisen for a motivated person to provide efficient administration and clerical support to the Bowel Cancer Screening Service within Cornwall.
It is important that you are enthusiastic, motivated and able to work with competing demands on your time. Previous NHS administrative experience is essential, and ideally you will have knowledge of waiting list management and access targets.
Main duties of the job
The Administrative Support Officer is an integral role within the Cornwall Bowel Cancer Screening team. The team are responsible for arranging and undertaking diagnostic tests for patients that have had a positive bowel cancer screening test across Cornwall.
The post holder is required to provide efficient and responsive administrative and clerical support in accordance with national, Trust and departmental guidelines, policies and procedures; directing enquiries and managing the patient pathway from referral to results using specialist software and hospital systems.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people – a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non‑clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Royal Cornwall Hospitals NHS Trust is a research active organisation.
It's established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence‑based activities. Read their research paper to find out more.
https://www.plymouth.ac.uk/research/clinical-schools/royal-cornwall-hospitals-nhs-trust-clinical-school
https://doi.org/10.1177/17449871231209037
Details
* Date posted: 10 March 2026
* Pay scheme: Agenda for change
* Band: Band 3
* Salary: £24,937 to £26,598 a year Pro Rata
* Contract: Permanent
* Working pattern: Part‑time
* Reference number: 156‑7827497
* Job locations:
* Royal Cornwall Hospital, Treliske, Truro, TR1 3LJ
Job responsibilities
* Identity Checks
* Professional registration and qualification checks
* Employment history and reference checks
* Occupational Health clearance
* Satisfactory Disclosure and Barring Service check
* Right to work in the UK
Additionally, you will:
* Arrange and undertake diagnostic tests for patients with a positive bowel cancer screening test across Cornwall.
* Provide efficient and responsive administrative and clerical support in accordance with national, Trust and departmental guidelines.
* Direct enquiries and manage the patient pathway from referral to results using specialist software and hospital systems.
Person Specification
Qualifications
Essential
* GCSE in English and Maths grade 9 to 4 (A* to C) or equivalent.
Desirable
* NVQ 3 or equivalent in administration.
* ECDL or equivalent.
Experience
Essential
* Communication Skills
* Previous experience within the NHS.
Desirable
* Customer Care Skills
* Waiting list management experience
* Radar, HICCS, Maxims, PAS, SCR experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Employer details
Employer name: Royal Cornwall Hospitals Trust
Address: Royal Cornwall Hospital, Treliske, Truro, TR1 3LJ
Employer's website: https://www.royalcornwall.nhs.uk/
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