Position: Credit Control Manager
Reporting to: Financial Controller / Directors
We are currently seeking an experienced Credit Control Manager to lead our small team of Credit Controllers. You will be responsible for managing the team and overseeing all credit control activities within the company.
Responsibilities
1. Manage a team of credit controllers and oversee their portfolio of debtor accounts, ensuring adherence to company processes, credit and payment terms, and credit checks.
2. Produce and analyze debt reports, highlighting risks, variances, and action plans.
3. Forecast cash flow on a monthly basis.
4. Maintain reports on credit applications, payments, bad debts, and provide relevant data analysis.
5. Manage bad debt collection processes, including small claims, insurance, and correspondence.
6. Collaborate with the Sales Director to manage problematic accounts.
7. Resolve billing disputes, complaints, and discrepancies, responding within specified timeframes.
8. Support daily credit control activities as needed.
9. Develop strategic partnerships within the management team to promote communication, continuous improvement, and teamwork.
10. Review and maintain the company's credit policy.
11. Coordinate with HR to meet staffing needs and ensure policy adherence.
Experience, Skills, and Attributes
* Good knowledge of credit control functions within a business.
* Previous managerial experience in a high-volume billing environment.
* Ability to prioritize workload and lead a team effectively.
* Ability to work under pressure and meet strict deadlines.
* Proficiency in Microsoft Office, especially Excel and Word.
Additional Details
Location: Head Office, Greysteel
Hours: 9:00 am to 5:30 pm, Monday to Friday (one-hour unpaid lunch break)
Salary: £30,000 - £32,500 per annum
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