Posted: 15 June
The role
Our client is seeking an experienced AV Support Technician to join their growing Scotland team, delivering high-quality onsite support and representing the business in a client-facing environment.
This is an excellent opportunity for a motivated and technically skilled AV professional to become part of a well-established operation, with real scope to influence and improve service delivery across the site.
The ideal candidate will possess strong troubleshooting abilities, hands-on AV support experience, and a proactive, customer-focused approach, ensuring an exceptional user experience at all times.
Key Responsibilities
Audio Visual Responsibilities
Flexible support across both Edinburgh & Glasgow offices.
Report into Client Service Delivery AV Manager on a day-to-day basis.
Responsible for underpinning the AV service from a technical perspective in collaboration with client IT teams and relevant 3rd party / manufacturers.
Management of client tickets/incidents through ticketing portal.
Daily RFB (Ready for Business) checks Exec rooms / event spaces/ high profile meeting spaces.
Executive white glove meeting support/set...
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