Direct message the job poster from TD SYNNEX UK&I
Company Description
We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. With 22,000 of the IT industry’s best and brightest, we bring compelling technology products, services, and solutions to the world. Our innovative approach helps customers maximize the value of IT investments, demonstrate business outcomes, and unlock growth opportunities. We are committed to being a diverse, inclusive employer of choice and a good corporate citizen who cares about our partners, co-workers, investors, and the world around us.
Role Description
This is a full-time hybrid role for a Customer Success Manager based in Basingstoke. The role involves managing customer relationships, ensuring customer satisfaction and retention, and identifying opportunities for account growth. The Customer Success Manager will also be responsible for providing excellent customer service, building strong relationships, and employing analytical skills to anticipate and address customer needs. Some work from home is acceptable in this role.
Qualifications
* Customer Satisfaction and Customer Retention skills
* Strong Analytical Skills for problem-solving and decision-making
* Experience in Relationship Building and Customer Service
* Excellent communication and interpersonal skills
* Ability to work independently and in a team
* Experience in the IT industry is a plus
* Bachelor’s degree in Business, Marketing, or a related field
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
* Industries
IT Services and IT Consulting
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