Female Waking Night Residential Support Worker - Family Assessment Centre
đź“Ť Market Harborough, Leicestershire
đź’· ÂŁ26,142.40 - ÂŁ29,463.72 + Night Shift Premium Allowance (which works out approx ÂŁ8,000 per year)
đź•“ 37 hours per week | 4 on, 4 off
đź’ˇ A rewarding opportunity to make a difference in residential family support
🌙 About the Role
Are you a caring, reliable, and motivated Female Waking Night Residential Support Worker looking for a fulfilling new role in Market Harborough? We’re recruiting for a Waking Night Residential Support Worker to join a compassionate, experienced team at a Family Assessment Centre supporting vulnerable families and children overnight.
As a Waking Night Residential Support Worker, you’ll provide emotional support, practical assistance, and ensure safety through the night - helping families overcome challenges such as domestic abuse, mental health issues, learning difficulties, and trauma.
🏠About the Service
This Family Assessment Centre offers residential support to parents and children facing complex needs. Families live in self-contained flats and are supported by staff who guide, observe, and assess parenting capacity in a safe, structured setting.
We work in partnership with Leicestershire County Council to provide consistent, high-quality residential childcare and family support.
Due to the sensitive nature of this service, this post is open to female applicants only (a genuine occupational requirement under Schedule 9, Part 1 of the Equality Act 2010).
🔑 Main Responsibilities of a Female Waking Night Residential Support Worker
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Provide overnight care and supervision to families and children within a residential setting.
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Create a safe, calm, and nurturing environment during waking night shifts.
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Support parents in maintaining consistent routines and healthy boundaries.
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Record and report observations accurately using digital systems.
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Carry out light domestic duties to maintain a clean and homely space.
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Follow safeguarding procedures and escalate concerns appropriately.
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Collaborate with colleagues, families, and professionals to achieve positive outcomes.
👩‍🏫 What We’re Looking For
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Level 3 Diploma in Residential Childcare (or willingness to work towards it).
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Previous experience as a Waking Night Residential Support Worker, Residential Support Worker, or similar.
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Knowledge of safeguarding, child protection, and trauma-informed care.
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Excellent communication and empathy skills.
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Flexibility to work nights, weekends and bank holidays.
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Passion for helping children and families thrive.
đź’· Salary & Financial Benefits
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Salary: ÂŁ26,142.40 - ÂŁ29,463.72 per annum
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Night Shift Premium Allowance: paid at one-third of hourly rate
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Pension scheme: 4% or 6% employer contribution
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Service-related pay progression
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Refer-a-friend bonus scheme
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Cycle to Work scheme and season ticket loans
🌿 Health, Wellbeing & Work-Life Balance
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26 days’ annual leave (rising with service to 30 days) + 8 public holidays
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Option to buy up to 5 additional days’ leave
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Employee Assistance Programme (EAP) – 24/7 advice and counselling
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Wellbeing days, reflective practice sessions, and team events
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Hybrid and flexible working where applicable
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Free health cash plan to claim back on dental, optical, and therapy costs
🚀 Training & Career Development
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Fully funded Level 3 Diploma in Residential Childcare
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Ongoing CPD and professional supervision
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Leadership coaching and internal career progression
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Access to specialist training in trauma-informed and family-centred practice
❤️ Why Join Us as a Waking Night Residential Support Worker?
Joining this team means being part of a passionate, supportive environment that genuinely values its people. As a Waking Night Residential Support Worker, you’ll be part of a close-knit service where compassion, teamwork, and respect are at the heart of everything you do.
If you’re ready to build brighter futures for families - apply today and start your next rewarding chapter in residential family care