Customer Support Representative I page is loaded
Customer Support Representative I
Apply locations Port Talbot | Full time | Posted Yesterday | Job requisition id R_00089321
Working at Freudenberg: We will wow your world!
Responsibilities:
* Supports general business operations by providing administrative support activities as a generalist or in a combination of disciplines in Administrative Services.
* Works on basic assignments under well-defined procedures and with job-related training.
* Performs routine or manual tasks following established procedures, typically considered semi-skilled through work experience.
* Resolves routine issues with supervisory guidance and approval; has limited discretion to vary from established procedures.
Qualifications:
* Ability to understand technical drawings, data sheets, and specification documents.
* Effective written and oral communication skills; able to communicate professionally with customers, colleagues, and peers at all levels.
* Ability to quickly take ownership of customer requirements, make decisions, and problem-solve using available tools and resources.
* Team player capable of supporting and communicating well within and outside the department.
* Self-motivated; able to work well under pressure and meet deadlines.
* Attention to detail; accurate with figures and calculations.
* Excellent organization and time-management skills.
* Proficient with Microsoft Office; SAP experience is an asset.
* Foreign language skills are an asset due to the international customer base.
The Freudenberg Group is an equal opportunity employer committed to diversity and inclusion. Employment is open to all applicants regardless of race, color, religion, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, genetic information, marital or familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by law.
About Us
Welcome to Freudenberg
Without Freudenberg, indoor air would not be as clean, cars would not drive, and wounds would not heal as quickly. These are just a few examples from thousands of our applications.
Our promise is: "We will wow your world!" As a global technology group, we make the world cleaner, healthier, and more comfortable. We offer our 51,000 employees a diverse, networked environment where everyone can thrive. Be surprised and experience your own wow moments.
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