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Sllc 4643 - operations manager - 472829

East Kilbride
South Lanarkshire Leisure and Culture
Operations manager
Posted: 27 May
Offer description

Location: East Kilbride and Hamilton Areas

Hours: 35 hours per week

Salary Band: £52,392 - £53,177 per annum

Duration: Permanent

An exciting and rare career opportunity is available for a Leisure/Culture professional looking to join one of the leading SCIOs in Scotland and work within a diverse and innovative business. The role will focus on the operational management of Sports, Leisure Centres, Ice Rink and Community Halls.

As an Operations Manager you will be responsible for all aspects of operational management and delivery of the services covering a large geographical area. This will include quality assurance, service delivery within facilities and programmes, maintaining health and safety standards and managing operations and risks within the facilities. A creative approach to problem solving is essential along with the ability to work well in a high paced and pressured environment. Financial management will be a key responsibility ensuring operations run both efficiently and effectively.

The successful candidate will have a strong commercial awareness along with a clear understanding of our responsibilities as a SCIO. You will be required to have a good understanding of how your role supports the vision and values of the organisation.

The performance management of your team's and and helping your team realise their true potential will be vital. You will be expected to drive standards where our language is positive, we engage and listen to our teams and customers, promote positive attitude, and recognise our responsibility as leaders to motivate and inspire.


The Individual

You will have experience of working within a leisure management environment and ambition to be an outstanding leader.

We are looking for a highly professional candidate who values integrity and is motivated to make a difference and take the business forward through operational excellence.

You should be passionate about customer service, standards and developing yourself and your team.

Able to demonstrate an in-depth knowledge of industry standards and practice.

Display enthusiasm to work closely with colleagues to quality assure all aspects of customer experience.

Having confidence in dealing with challenging situations and embracing challenge as a positive are key characteristics.

You should be an excellent communicator with the ability to communicate effectively at all levels including with partners and stakeholders.

A commitment to creating a culture to support business performance is essential.

A flexible approach to working which may include the requirement to work evening and weekends.


South Lanarkshire Leisure and Culture SCIO

South Lanarkshire Leisure and Culture SCIO is a Scottish charitable incorporated organisation responsible for the delivery of leisure and cultural activities on behalf of South Lanarkshire Council.


Benefits

* Enrolment in award winning local government pension scheme.
* To increase the value of their pension pot, employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
* Up to 33 days annual leave which will be calculated into hours on commencement of the role.
* Public holiday entitlement (up to 10 days)
* Occupational sick pay
* Family friendly policies - flexible working and leave, maternity/paternity leave, enhanced leave
* Employee Discounts - including discounts at the cinema
* Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)


Foreign Police Check

Candidates should be able to detail any gaps in employment and provide a foreign police check where applicable if you have lived or worked for 3 months or more (consecutively) abroad in the last 10 years.


Equal Opportunities and Armed Forces Community Covenant

South Lanarkshire Leisure and Culture is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.

South Lanarkshire Leisure and Culture is committed to providing support to members of the armed forces, veterans and their families which is set out in the British Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.

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